Jewellery Care

Each piece of ZÁI Jewellery is created with care using 18K gold / rhodium or gold vermeil plating overlay on solid 925 Sterling Silver, set with semi-precious / precious stones. Our made to order items are solid 14K yellow gold or white gold.

Rhodium is a member of the platinum group of metals and is highly reflective. Gold Vermeil is Sterling Silver which has been coated with 2.5 microns of 18K gold plate. 

As Mother of Pearl & Malachite are naturally soft substances, we recommend you avoid contact with water as it could damage your jewellery. You can delicately clean these items using a soft dry cloth.

We guarantee the authenticity of our metals as all demi-fine pieces can be found with a 925 stamp. All our 14K fine jewellery pieces will have 585 stamp to show its purity.

Moissanite is superior to diamonds in terms of brilliance & sparkle, it is the second-hardest gemstone in the world! Our Moissanite stones are exceptionally bright and sparkly, it measures at 2.4 times the fire of diamond and are a 9.25 on the Mohs Scale of Hardness, so they are suitable for everyday wear.

All our Moissanite jewellery (3mm+ stone size) comes with the supporting GRA certificate which has a unique serial number to verify the purchase & will also pass the diamond tester.

Please follow our guide below to extend the life of your jewellery and ensure it retains its beauty & shine for as long as possible.

As with all gold plated jewellery we advise you follow the above tips & take extra care to ensure the plating does not wear away early. Please make sure to avoid using any harsh cleaning products, as this can corrode jewellery. In the instance where the gold plating does wear away, we will not be able to offer a refund as this is not a fault in the product, but rather the nature of wear and tear.

It is the responsibility of the customer to ensure all precautions are taken, we will not be responsible for any damage caused due to neglecting the above recommended care tips and damage caused by general wear and tear is the responsibility of the owner. By purchasing from ZÁI Jewellery you accept and agree to these terms and service and understand that all jewellery, even the finest can experience normal wear and tear over time.

If you have any questions in regards to the care of your jewellery, please contact us at info@zai-jewellery.com and we will be more than happy to help.