Return & Exchange Policy
All our jewellery is bespoke, made to order in solid 14K fine gold, as we only offer custom made items, we do not offer any refunds or exchanges.

Please ensure you have selected the correct variant/size when placing your order as once the order has been placed, we cannot cancel this. 

We reserve the right to refuse a refund or exchange. By purchasing from www.zai-jewellery.com you accept and agree these terms and service.